Our Team at Hino Central Fort McMurray
Vice President, Hino Operations - Greg Tilley
Greg has played a pivotal role in building the most successful Hino dealership group in Canada, with stores having achieved top national rankings under his management. He brings more than 30 years automotive experience to bear on operations, planning and forecasting, with particular emphasis on expense control.
Greg has demonstrated exceptional strengths as a coach and team-builder since joining Hino Central to open the first dealership, in 1996. He now leads teams in Edmonton, Calgary, Langley and Fort McMurray, as well as heading up the development of new locations as we continue to grow the Hino Central brand.
Greg is especially proud of Hino Central’s growing reputation for exceptional service, and is happy to offer customers the security of a trustworthy brand, experienced sales staff and exceptional service technicians.
Controller - Joanne Aune
A member of the team since 1986, Joanne has seen the company grow from a single location in Spruce Grove, Alberta, to a national company with a complete range of products and services. Now, as controller for Hino Central, Joanne is responsible for the day-to-day financial operations of the company’s Hino locations, and is an important part of the management team.
A native of Australia, Joanne and her family try to return “down under” as often as possible.
Director of Fixed Operations, Hino Central Group - Craig Buchanan
Craig’s 30+ years of experience in the trucking industry, including National Service Manager with Hino Canada, is proving invaluable in this new position with a vision to help the Hino Central team not only grow but to create more synergy between locations, ensuring that resources, training and best practices are shared across all of our locations.
Craig’s focus is on dealer safety, customer service and working with the Hino Central group to ensure consistency in our fixed operational practices across the dealer network.
Parts and Service Manager - Mitty Pongo
No, her name isn’t a traditional ‘Canadian’ moniker, but Mitty Pongo has been an Albertan for 36 years. “I moved here from Amsterdam in 1979,” says Mitty, who is Hino Central Ft. McMurray’s new Parts and Service Manager. “It was a culture shock - it’s cold up here.”
You might say she’s ‘back by popular demand.’ Mitty began her career in automotives as a parts driver for Noral Toyota, working her way through the service counter before completing a parts apprenticeship and becoming a journeyman parts technician.
Life brought her to Edmonton, where she signed on at Westend Suzuki.
“We had just taken on the Hino franchise,” said Mitty, who quickly moved over to Hino Central Edmonton. “Within six months I had become the parts and service manager. In total I spent about 15 years in Edmonton.”
When the position of Parts and Service Manager became available in Fort McMurray, Director of Hino Operations Greg Tilley asked Mitty back to handle the job.
I’m really excited about this location – I wouldn’t be here if I wasn’t,” she says. “We’re communicating with more customers, which is good. I think this location has a lot of potential.”